Frequently Asked Questions
Where is the theatre located?
Our Mainstage theatre is located at 719 Wicker Lane, off of Missouri Boulevard where Freddy’s Frozen Custard and Steakburgers is located.
Rehearsal Trax is located at 829 Eastland, behind McDonald’s.
Is there a physical ticket?
Yes, you can print your ticket out at your home, send it to your mobile device or pick it up at “will call” at the box office.
How do I purchase tickets?
You can purchase tickets online through our website or by calling or texting our ticket line at 573.681-9612. Please note that all ticket sales are final and non-refundable.
Children at the Theatre
To ensure the enjoyment of the performance for all our patrons, should any child become disruptive during the show, a member of our ushering staff or management may ask you to step out in the lobby for a brief moment. All children must have a ticket. Due to the JCFD fire safety code, lap children are not permitted.
I notice that Season Tickets are on sale but I want to purchase tickets for an individual show. Why can't I do that now?
Season Ticket holders are given preference to performances and we need to make sure that their seats are accommodated first. Individual show tickets will be released two months prior to the show opening. Part of the reason for this is that we are a small, volunteer run organization with limited resources. Plus we have to work within the constraints of the software available to us in our price range. Our system only allows us to have a certain numbers of tickets available online at one time. We apologize for any inconvenience this may cause our patrons.
What are the normal show times?
Dinner Evening Performance (Thursday, Friday & Saturday): dinner served at 6:30pm. The show begins at – 7:30pm
Matinee Performance (Saturday): Dinner served between 12:00pm – 1:00pm. The show begins at 1:00pm
My plans have changed and I cannot come to the show. Can I get a refund?
Sorry, all tickets are nonrefundable. Perhaps you know a friend or relative who could use a night out. Our tickets make great presents.
Please note that we will work with Season Ticket Holders to try to switch their tickets to another performance provided the requested performance is not sold out.
Performances at Capital City Productions and Spotz! on the Artist Rehearsal Trax are not automatically canceled due to inclement weather. As long as our cast and crew are able to safely arrive and perform, the production will proceed as scheduled.
Because all ticket purchases are considered donations and are therefore non-refundable, we encourage patrons to use their best judgment, allow extra travel time, and prioritize safety when traveling in adverse weather conditions.
In the event that a performance must be postponed or rescheduled by the organization, all tickets will automatically be transferred to the new performance date and time and will be honored accordingly.
I want to sit with my friends at a certain table. How do I ensure that I can do that?
The best way is to get season tickets! Season ticket holders get priority seating at each production. Otherwise when you purchase your ticket online you will select the table you wish to sit at. If you purchase your ticket by calling our ticket line simply state what table you would like to sit at and which friends you anticipate will be attending the same show. We will make every effort to accommodate you. Please note that some shows sell out early and while we may be able to get you into a certain performance we may not be able to seat you and your friends at the same table.
I want to come to a show but not eat dinner. Is it possible to get a ticket?
When you purchase your tickets online, you have the option of a dinner ticket or a show-only ticket.